Backup incident, hardware anomaly, parameter setting error, our teams will assist you with all the difficulties you encounter.
To trigger the intervention order, your incident, whatever its nature, must imperatively be declared by email at the following address : firstname.lastname@example.org
An automatically generated ticket ensures the traceability of your request and allows us to assign a technician to your incident within 48 hours. The technician will carry out a remote diagnosis and will contact you by telephone if the problem cannot be solved immediately.
This essential tool allows the solution to evolve upstream in a dynamic of continuous improvement.
We can also help you with customer deployments.
Contact support by email to arrange an installation appointment during which the technician will take care of the first configuration adapted to your specific email@example.com